Customer Support
Welcome to Japan Wagyu beef online store! We are committed to providing exceptional customer support to ensure that your shopping experience is smooth and enjoyable. Whether you have inquiries about our products or need assistance with your order, our dedicated support team is here to help.

We're Here to Help!
Have a question or need assistance? Fill out the form below and our team will get back to you as soon as possible. Your satisfaction is our top priority, and we strive to address your queries promptly and effectively.
Chat with Our Support Team
Have a quick question? Our support team is just a message away! Click the chat button to connect with us and get instant assistance with your concerns.
Discover Our Locations
Explore our various locations to experience the finest selection of authentic Japanese Wagyu beef. Each of our stores is designed to provide a premium shopping environment where you can indulge in the rich flavors of our exquisite products.
Frequently Asked Questions
-
Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
-
What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
-
Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.